Customer Knowledge

Hours, Schedules, and Contact Info

• Orbit Facility, Hours & Contact Information
• Orbit Fulfillment Holiday Schedule

General Knowledge

• Small Parcel Claims Overview
• Item Master Updates

Datex & Zendesk User Guides

• Zendesk How-to Guide for Customers

Inbound Operations

• Cancelling Inbound Orders

Outbound Operations

• Orbit Standard Packslip
• Creating Outbound Orders

e-Commerce Cart Integrations

• Integrations: Big Commerce
• Integrations: Shopify
• Integrations: WooCommerce