Operational Details
Orbit facility address
- 14190 N Washington Hwy, Ashland, VA 23005
Orbit mailing address
- PO Box 985, Ashland, VA 23005
Facility hours
- Monday through Friday, 9:00 a.m. - 5:00 p.m. EST
- Observed holidays: Orbit Fulfillment 2026 Holiday Schedule
Contact Information
Zendesk
- Orbit utilizes Zendesk as our customer service platform.
- This platform allows our team to work collaboratively on customer requests and ensures that important communication does not get lost in any one person's email inbox.
- There are two options for communicating with our team via Zendesk:
- Zendesk portal: Zendesk How-to Guide for Customers
- Via email at support@orbit3pl.com
Phone
- Our facility number is 866.534.6744